Page 113 - Revista del Centro de Investigación y Desarrollo del INEI - Economía, Sociedad y Estadística N° 9

the particular case of LAC countries, affluent segments, citizens reported being satisfied with the quality of
of the population often opt out from public services (i.e. health care in the area where they lived, down from 55%
health and education) and choose private providers, a in 2007. Regarding education, in 2018, 63% reported
feature not explicitly referred to in surveys. Nonetheless, being satisfied with the education system and the
the dataset allows for comparison of citizen perceptions schools, compared to 65% in 2007. Satisfaction with
over time and across countries. health care is significantly lower in LAC than in the OECD
(70% in 2018), and slightly below the OECD average
In LAC, on average, satisfaction with health care and of 66% in the education sector, a figure that however
education has decreased since 2007. In 2018, 49% of in the case of the OECD remained stable since 2007.

11.4. CITIZEN SATISFACTION WITH PUBLIC SERVICES AND INSTITUTIONS

FIGURE 9: CITIZEN SATISFACTION WITH THE HEALTH CARE SYSTEM 2007 AND 2018
11.10. Citizen satisfaction with the health care system 2007 and 2018
11.4. CITIZEN SATISFACTION WITH PUBLIC SERVICES AND INSTITUTIONS
2007 2018
%
80
11.10. Citizen satisfaction with the health care system 2007 and 2018
70
%
60 2007 2018
80
50
70
40
60
30
50
20
40
10
30
0
20 CRI URY NIC PAN MEX DOM JAM ARG GTM HND PRY TTO ECU SLV BOL COL CHL PER BRA VEN HTI BLZ GUY LAC OECD
10
Source: Gallup World Poll (2019) database.
Source: Gallup World Poll (2019) database.
Statlink https://doi.org/10.1787/888934093500
0 12 https://doi.org/10.1787/888934093500
CRI URY NIC PAN MEX DOM JAM ARG GTM HND PRY TTO ECU SLV BOL COL CHL PER BRA VEN HTI BLZ GUY LAC OECD
11.11. Citizen satisfaction with the education system and schools, 2007 and 2018
Source: Gallup World Poll (2019) database.
12 https://doi.org/10.1787/888934093500
2018
2007
% FIGURE 10: CITIZEN SATISFACTION WITH THE EDUCATION SYSTEM AND SCHOOLS, 2007 AND 2018
90
11.11. Citizen satisfaction with the education system and schools, 2007 and 2018
80
70 % 2007 2018
90
60
80
50
70
40
60
30
50
20
40
10
30
0
20 CRI DOM JAM ECU SLV GTM HND NIC BOL MEX PAN PRY TTO COL URY ARG CHL PER BRA VEN HTI BLZ GUY LAC OECD
10
Source: Gallup World Poll (2019) database.
0 12 https://doi.org/10.1787/888934093519
CRI DOM JAM ECU SLV GTM HND NIC BOL MEX PAN PRY TTO COL URY ARG CHL PER BRA VEN HTI BLZ GUY LAC OECD
11.12. Citizen confidence in the judiciary and the courts, 2007 and 2018
Source: Gallup World Poll (2019) database.
Source: Gallup World Poll (2019) database. 12 https://doi.org/10.1787/888934093519
% 2007 2018 Statlink https://doi.org/10.1787/888934093519
60
11.12. Citizen confidence in the judiciary and the courts, 2007 and 2018
50
% 2007 2018
60
40 113
50
30
40
20
30
10
20
0
GTM CRI HND HTI URY BRA ECU SLV PRY MEX PAN DOM NIC JAM TTO COL ARG CHL VEN BOL PER BLZ GUY LAC OECD
10
Source: Gallup World Poll (2019) database.
0 12 https://doi.org/10.1787/888934093538
GTM CRI HND HTI URY BRA ECU SLV PRY MEX PAN DOM NIC JAM TTO COL ARG CHL VEN BOL PER BLZ GUY LAC OECD
Source: Gallup World Poll (2019) database.
173
GOvErnmEnt At A GLAnCE: LAtin AmEriCA AnD thE CAribbEAn 2020 © OECD 2020 12 https://doi.org/10.1787/888934093538
GOvErnmEnt At A GLAnCE: LAtin AmEriCA AnD thE CAribbEAn 2020 © OECD 2020 173